
Client Overview
UY-Lab is an education technology platform providing digital learning services to large numbers of students through structured online courses. The client operates in the EdTech / Online Education sector, serving thousands of active learners with diverse course formats.
Their primary objectives were to improve student engagement, protect premium learning content, support multiple class formats, and ensure smooth performance at scale across both web and mobile platforms.
As UY LAB continued to grow, it became clear that their existing learning infrastructure was no longer sufficient. To support future expansion and deliver a better learning experience, they partnered with The Tork to design and build a modern, scalable LMS ecosystem.
Client: UY LAB
Industry: EdTech / Online Education
Partner: The Tork
Timeline: March 15, 2023 - September 4, 2023
Delivery Status: 100% Complete in 6 Months
The Challenge
Before the transformation, UY LAB relied on an outdated and fragmented learning system. While the platform hosted valuable content, it struggled to support structured learning, content security, and high traffic demand. These gaps directly impacted learner satisfaction, instructor efficiency, and business growth.

Business Challenges
- •Low student engagement and course completion rates, especially when course structure and progression were unclear or inconsistent across different batches
- •Revenue loss due to content piracy, as premium learning materials were being shared outside the platform
- •Complex and time-consuming instructor workflows, with no efficient way to manage classes, modules, and assessments separately for different batches
- •Inability to manage courses batch-wise, making it difficult to run parallel intakes with different schedules, instructors, or content versions
- •Lack of version control for course materials, so updating content for new students risked impacting learners already enrolled in previous batches
- •Poor mobile learning experience, reducing accessibility for the majority of students who rely on smartphones
- •Limited visibility into student behavior and drop-off points, preventing institutions from improving course design and retention
- •Low enrollment conversion rates caused by long, confusing registration and payment processes
- •Scalability challenges during marketing campaigns and exam seasons, when sudden traffic spikes caused performance degradation
Technical Challenges
- •Implementing rule-based content unlocking (50% completion rule)
- •Preventing manipulation of progress tracking
- •Ensuring secure video streaming against screen recording and piracy
- •Managing multiple class types in a unified UI (live, recorded, quizzes, assignments)
- •Supporting multiple batches for the same course
- •Assigning and managing class content batch-wise
- •Allowing course material updates for new batches without affecting previous students
- •Ensuring high performance during peak traffic
- •Maintaining consistent behavior across web and mobile platforms
- •Enabling real-time synchronization for live classes
- •Designing a scalable backend architecture to handle growth and high concurrency
Project Goals
The collaboration aimed to build a complete LMS solution that would :
- •Enforce structured learning progression
- •Secure premium video content
- •Support multiple class formats in one system
- •Deliver a mobile-first learning experience
- •Simplify instructor content management
- •Provide deep analytics and insights
- •Scale smoothly during high traffic
- •Improve student engagement and conversions
Solution We Provided
We designed and implemented a full-scale custom LMS ecosystem with strong progress control, secure content delivery, mobile-first learning experience, and scalable cloud infrastructure.
The system includes automated progress enforcement, anti-piracy mechanisms, instructor productivity tools, advanced analytics, and optimized performance layers to support high concurrent users across platforms.
Strategy & Approach
The Tork followed a product-first, scalability-driven approach, focusing on long-term performance, security, and usability. The system was designed as a unified ecosystem where web and mobile apps shared consistent logic, progress tracking, and data integrity.
Key priorities included :
- •Server-side validation for learning rules
- •Modular system architecture
- •Performance-optimized infrastructure
- •Data-driven decision support
Regular Features for the Project
- •User authentication and role management
- •Course and module management
- •Video-based learning system
- •Quiz and assignment system
- •Student dashboards
- •Instructor dashboards
- •Payment and enrollment system
- •Certificate generation
- •Notification system
- •Admin panel
- •Reporting and analytics dashboards
Customized Unique Features
- •50% Progress Unlock Engine with strict server-side validation :Ensures students must complete required portions of current content before accessing the next class.
- •Multi-layer content protection system to prevent piracy and illegal sharing :Includes screen recording detection, dynamic watermarks, and domain-restricted playback.
- •Unified Class Timeline with multi-content support :Enabling a single learning flow for live classes, recorded classes, quizzes, and assignments.
- •Modular class-type rendering engine :Automatically loads correct UI and rules based on content type
- •Advanced Multiple Batch Management System :Same course can run in multiple parallel batches with separate schedules and independent tracking.
- •Batch-wise class assignment and delivery :Students only see content assigned to their enrolled batch.
- •Course Content Versioning for New Batches :Instructors can update materials for upcoming batches without disrupting existing students.
- •Drag-and-drop instructor module builder :Allows instructors to quickly organize videos, quizzes, and assignments.
- •Custom analytics dashboards for Institutions and admins :Provides insights into student engagement, drop-off points, and revenue trends.
Technology We Used
- •Frontend (Web) :Next.js, React, TypeScript, JavaScript
- •Backend :Laravel (PHP), MySQL, Redis (Caching)
- •Mobile Application :Flutter
- •Infrastructure & Performance :Cloudways Hosting, Cloudflare CDN, Load balancing, Optimized DB queries, Redis caching layers
- •Analytics & Monitoring :Microsoft Clarity, Google Tag Manager, Facebook Pixel, Custom reporting dashboards
Execution Highlights

- •Custom progress engine enforcing a 50% completion rule before unlocking the next classes
- •Multi-layer content protection with screen recording detection and dynamic watermarks
- •Modular class system supporting live classes, recordings, quizzes, and assignments
- •Engagement-focused features such as progress bars, rewards, certificates, and reminders
- •Instructor dashboard with drag-and-drop module building and performance insights
- •Flutter-based Android & iOS apps with real-time sync and push notifications
- •High-performance infrastructure using Cloudways, Cloudflare CDN, Redis caching, and load balancing
Performance Metrics
- •Student Passing Rate Improvement :+23% (percentage of students achieving passing scores increased after implementing progress tracking and engagement features)
- •Platform Uptime :99.8% (ensures uninterrupted learning experience)
- •Course Completion Rate Increase :+18-20% (more students complete courses due to progress engine, rewards, and notifications)
- •Content Piracy Reduction :~90% decrease in unauthorized video sharing (after implementing screen recording detection and watermarks)
- •Instructor Time Saved :~30% reduction in course management workload (due to drag-and-drop module builder, automated grading, and dashboards)
- •Enrollment Conversion Boost :+15% (faster sign-up and payment flow increased successful registrations)
- •Peak Performance Handling :2-3x improvement in video streaming speed and responsiveness during high traffic periods (Redis caching + Cloudflare + load balancing)
Key Outcomes
- •80,000+ active learners successfully migrated and supported on the upgraded platform without service disruption
- •Increase in new enrollments after platform upgrade, driven by improved onboarding flow and mobile accessibility
- •Higher enrollment conversion rate (+15%) due to simplified registration and faster payment process
- •23% improvement in student passing rate after introducing structured progress control and engagement features
- •Noticeable increase in course completion rates through progress unlock rules, rewards, and reminders
- •99.8% platform uptime, even during peak hours, exams, and live classes
- •90% average session satisfaction rate, reflecting improved usability and performance
- •Major reduction in content piracy incidents, protecting premium learning content and revenue
- •Instructor workload reduced by ~30% through drag-and-drop module builder and automated management tools
- •Faster page load times and smoother video playback after CDN, Redis caching, and Redis-based caching layers
Project Team Overview
- •Team Size :6–10 members (typical project scale)
Roles :
- •Project Manager
- •Backend Developers (Laravel)
- •Frontend Developers (React / Next.js)
- •Mobile App Developer (Flutter)
- •UI/UX Designer
- •QA Engineer / Tester
- •DevOps / Infrastructure Support
Client Feedback
“Collaborating with TORK has been a transformative experience. Their team's dedication, expertise, and commitment to delivering exceptional results exceeded our expectations. We couldn't have achieved our goals without their innovative solutions.”
Md Shahadat Hossain
COO, UY LABTakeaway
This project showcases how a thoughtfully engineered LMS built with security, performance, and user experience at its core can transform digital education platforms. By combining strong backend architecture with intuitive design and analytics, The Tork helped UY LAB build a future-ready learning ecosystem.
Conclusion
The UY LAB LMS project demonstrates how a strategically designed, security-first, and scalable learning platform can drive meaningful impact in digital education. By addressing content protection, engagement gaps, performance bottlenecks, and instructor workflow challenges, The Tork delivered a unified LMS ecosystem across web and mobile within six months.
UY LAB is now equipped with a future-ready platform built for long-term success.
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